“Still waiting on the contract sign-off. Day six.”
Snags in 
Microsoft Teams
To Roger, contracts
Contract approval
- Held up
- 3 people, no names
- Waiting
- 6 days
Reply↵
Old problem. New way through. Help us shape the future of work without hold-ups.
Less chasing. More progress.
Your team’s hold-ups get cleared at the source, and you only hear about the ones that need you. All inside your tools.
Google Calendar
Jira
Microsoft Outlook- Microsoft Teams
Slack
ChatGPT
Claude
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Work rarely stops all at once. It slows down in small ways: an answer that never comes, a decision pushed to next week, a sign-off nobody chases. Each one is too small to escalate. Together they become the delay. We bring them into the open and get each one to whoever can clear it.
Small things stall big work.
“Who has the Q4 numbers? I’ve asked three people.”
Snags in Slack
To Tom, finance
Q4 numbers for the report
- Asked by
- 4 people, no names
- Waiting
- 4 days
Reply↵
The line never went away. It moved into Slack.
“Launch Friday, or wait for the fix? Nobody will say.”
Snags in Jira
To Sara, head of delivery
Launch Friday, or wait for the fix?
- Held up
- 2 teams
- Waiting
- 2 days
Reply↵
The pile on the desk never cleared. It moved into Jira.
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Waiting on you › Customer agreement, Q4 › Contract approval
Contract approval
The customer agreement for Q4 is ready for your sign-off.
Waiting on youSeveral waiting6 days
On itDoneNot mine
Details
Why it mattersWork on the Q4 delivery can’t start until it is signed.
What done looks likeSigned. Snags tells the people waiting.
Activity
Snags found the owner from the Monday plans · 2 days ago
Reminder sent in Microsoft Teams · today
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Build it with us
We set it up with you inside your tools, and you work directly with a founder. Start with one department. We ask for honest feedback while we build it together.
01 · Discover
See what’s in the way
People name what could hold their work up, in the tools they already use.
02 · Understand
Find the pattern
When several people name the same thing, a one-off becomes a pattern worth acting on.
03 · Resolve
Fix it at the source
It goes straight to whoever can clear it. The leader only hears what needs a decision.
04 · Learn
Stop it coming back
See what recurs, what got cleared, and what to change so next week runs smoother.
